Privacy Policy

AncestorStuff.com sells items directly to consumers (usually printed books and CD-ROMs) and items from various third-party partners. Our partners’ privacy policies may be different than AncestorStuff.com.

What we collect
While you visit our site, we’ll track and store

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
  • We’ll also use cookies to keep track of cart contents while you’re browsing our site.
  • Any hyperlinks you may click through to our partner websites.
For purchases fulfilled by AncestorStuff, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number and optional account information like username and password. We’ll use this information for purposes, such as, to:
  • Send you information about your account and order;
  • Respond to your requests, including refunds and complaints;
  • Set up your account for our store;
  • Comply with any legal obligations we have, such as calculating taxes;
  • Improve our store offerings;
  • Send you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We will also store comments or reviews, if you choose to leave them. Your online payment information goes directly to our payment processor, WooPayments. We do not have access to, or retain credit/debit account or CVV numbers. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To send a request, email info@ancestorstuff.com

Who on our team has access:
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and;
  • Customer information like your name, email address, and billing and shipping information;
  • Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others:
  • We share information with our third-party partners that post items for sale on our site;
  • Our payment processor, WooPayments. When processing payments, some of your data will be passed to WooPayments, including information required to process or support the payment, such as the purchase total and billing information. You may see WooPayments privacy policy here.
Eff. April 19, 2024
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